I Can't Find the Password Reset Email – What to Do

Created by Emily A, Modified on Tue, 23 Sep at 7:48 PM by Emily A

If you’ve requested a password reset but haven’t received the email after a few minutes, don’t worry! Here’s what you can do:


Step 1: Check Your Spam or Junk Folder

  • Sometimes, emails can get filtered out and land in your spam or junk folder.
  • Be sure to check those folders to see if the password reset email is there.


Step 2: Wait a Few More Minutes

  • The password reset email can sometimes take a few minutes to arrive.
  • If it’s still not in your inbox or spam folder, give it a little more time.


Step 2: Wait a Few More Minutes

  • The password reset email can sometimes take a few minutes to arrive.
  • If it’s still not in your inbox or spam folder, give it a little more time.


Still haven't received the password reset email? You can get in touch with our Support team for us to further assist you.

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