Troubleshooting Login Issues – Can't Log In?

Created by Emily A, Modified on Tue, 23 Sep at 7:47 PM by Emily A

If you're having trouble logging in, don't worry—we've got you covered! Follow these simple steps to resolve the issue and get back on track


Step 1: Check Your Email Address

  1. Double-check the email address you’re entering. Make sure it’s typed correctly, with no misspellings or incorrect characters.
  2. The email must exactly match the one you used when creating your account.


Step 2: Reset Your Password

  1. If you’re still having trouble, you may need to reset your password.
  2. The email must exactly match the one you used when creating your account.

By following these steps, you should be able to log in and access your account. If the issue persists, feel free to contact support for further assistance.

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