What to do when the link to reset your password has expired?

Created by Emily A, Modified on Tue, 23 Sep at 7:47 PM by Emily A

Step 1: Click on Resend Recovery Link

On the password reset page, click the "Resend Recovery Link" button
This will trigger a new reset link to be sent to your email (or SMS if you used a mobile number).

Step 2: Check Your Email or SMS

Go to your email inbox (or SMS inbox) and look for the new reset link.
Remember, this link will expire in 5 minutes, so be quick!

Step 3: Complete the Reset Process

Click on the new reset link in your email or SMS.
On the password reset page, input and confirm your new password.