Refund

Created by Emily A, Modified on Mon, 3 Nov at 10:01 PM by Emily A

Refund – Tracking All Your Refunds

The Refund Tab in the Money Matters module provides a centralized place to view and manage all refunds issued—whether from credit notes or payment receipts.

No Refunds Yet?

If no refunds have been processed, a “No Data” vector illustration will be displayed, indicating that there are currently no refund entries available.


Refund Table 

When refunds exist, they will be listed in a structured table. Here’s what each column shows:

  • Refund Serial
    A unique identification number for each refund transaction.

  • Payment Method
    Indicates the method used to process the refund (e.g., Bank Transfer, Cash, card,cheque).

  • Refund Against
    Specifies the source of the refund—either a Credit Note or a Receipt.

  • Refund Amount
    Displays the total amount refunded.

  • Refund Status
    Shows the current status of the refund.

    Example: Success if the refund was completed successfully.

Previewing Refund Details

  • On each row, you'll find an Action Menu (three dots) on the right.

  • Click it and select Preview to view detailed refund information.

  • In the Preview page

    • You’ll see full refund details, including,amount, method, and source.

    • You’ll also have the option to Download the refund record as a PDF for reference or documentation.





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