Downgrade Plan

Created by Emily A, Modified on Thu, 2 Jan at 1:31 PM by Emily A

Steps to Request a Plan Downgrade: 


1. Navigate to My Account

2. Go to the Subscription section. 

3. Click on the Request to Downgrade button. 


4. In the pop-up window:

  • Select the desired downgrade option.
  • Optionally, provide a reason for the request.
  • Click Yes to confirm.



A confirmation message, "Requested to Downgrade", will appear at the right corner, indicating that your request has been successfully submitted. 

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